Freshworks Inc. appointed new CEO

Item 5.02 Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.

On April 27, 2023, the Board of Directors of Freshworks Inc. (the "Company") appointed Pradeep Rathinam as Chief Revenue Officer and determined that, effective as of May 2, 2023, the "executive officers" of the Company as such term is defined in Rule 3b-7 under the Securities and Exchange Act of 1934, as amended (the "Exchange Act") and the "officers" of the Company for the purposes of Section 16 of the Exchange Act, consist of Rathna Girish Mathrubootham as Chief Executive Officer, Dennis Woodside as President, Tyler Sloat as Chief Financial Officer and Principal Accounting Officer, Srinivasagopalan Ramamurthy as Chief Product Officer, and Pradeep Rathinam as Chief Revenue Officer.


Mr. Rathinam, age 52, most recently served as the Company's interim Chief Revenue Officer from November 2022 until May 2023 and served as Chief Customer Officer from January 2020 until November 2022. Prior to joining Freshworks, Mr. Rathinam served as the Chief Executive Officer of AnsweriQ Inc., an AI-based customer service company, from its founding in 2017 through its acquisition by the Company in 2020. From April 2014 to June 2016, Mr. Rathinam served as Senior Vice President and General Manager at Harman Connected Services (formerly known as Symphony Teleca), a subsidiary of Harmon International, an audio electronics company. Prior to that, he was the Chief Executive Officer of Aditi Technologies, an information technology services company, from October 2006 to April 2014 when it was acquired by Symphony Teleca. Mr. Rathinam holds a B.B.S. in Management from the Shaheed Sukhdev College of Business Studies, University of Delhi. 


There are no arrangements or understandings between Mr. Rathinam and any other persons pursuant to which he was selected as an executive officer, and he has no family relationship with any of the Company's directors or executive officers. Mr. Rathinam does not have a direct or indirect material interest in any transaction required to be disclosed pursuant to Item 404(a) of Regulation S-K.